Returns & Exchanges
At Masticha Masticlife, we want you to be completely satisfied with your fashion purchase. If your item isn't the perfect fit, you can return or exchange it within 30 days of delivery.
Initiate Your Request
Log into your account portal and select the items you wish to return to receive a unique Return Authorization Number.
Prepare the Package
Place the unworn items with original tags still attached into their original packaging to ensure the product remains protected during transit.
Ship the Items
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing